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Frohmatt
HealthcareCH·Care institution

Care plans, medication consent and proxy forms sign in one flow. The resident’s family gets the signed copies the moment it’s done.

Care Coordinator
Care Coordinator
Frohmatt intake · Frohmatt
LES CHIFFRES
−50%
Intake time reduction
0
Forms re-signed after loss
4.8 / 5
Family satisfaction (post-intake)
LE DÉFI

Ce qui ne fonctionnait pas

Frohmatt’s care intake involved a sequence of forms signed by the resident and a family representative at different times — care plan, medication authorisation, data consent. Coordinating wet-ink signatures across multiple visitors slowed admission and risked misfiled or lost documents.

LA SOLUTION

Comment ils utilisent letssign.now

Each intake is now a single signing flow with the resident as signer-1 and the family representative as signer-2 in sequential mode. Each signer is emailed only after the previous one completes, matching the natural order of the conversation.

Every file is stored in EU residency, timestamped, and attached to the resident profile automatically.

  • Sequential multi-signer intake flow
  • Branded Frohmatt signing page for continuity
  • Audit-trail PDF automatically attached to the resident file
  • Reminder cadence tuned for family availability
LES RÉSULTATS

Ce qui a changé

Intake time per resident roughly halved. No intake documents have been lost to filing since the switch — every file lives inside the same envelope alongside its audit trail.

Family representatives flag the experience as calmer than paper — no more scrambling to find a pen or a printer during a heavy visit.

Care plans, medication consent and proxy forms sign in one flow. The resident’s family gets the signed copies the moment it’s done.
Care Coordinator
Care Coordinator
Frohmatt intake · Frohmatt

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